Admin Assistant /Receptionist
Administration Team
Closing Date for Applications: 17th March 2025
To work across Teesside Mind’s building based in Middlesbrough providing an excellent administrative and reception service.
Overview
To deal with enquiries made by phone and face-to-face from the public, service users and professionals. To provide information about Mind services and those of other organisations. To provide an initial caring response to any distressed callers and involve colleagues as appropriate.
Experience Required
Maths and English GCSE – Grade C minimum (or equivalent)
A relevant admin qualification to NVQ level 3
Minimum of 2 years’ experience of administrative work in a busy office environment
Minimum of 2 years’ experience of reception/working with the public including people who may be distressed
Setting up and maintaining effective office systems
Working independently and with limited direct supervision
Direct personal experience of mental distress, either as a user of services, through self-management or as a carer
Responsibilties & Qualifications
Please see Job Description for more details
Working Hours
16.5 9am – 2.30pm Monday to Wednesday
Salary Range
The full-time £22,837.32 per annum, pro rata £10,323.72 per annum. A contributory pension scheme is also available.